Last Updated: 2-5-2026

NuvaLuxe Collective LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how personal information is collected, used, and safeguarded.

This Privacy Policy applies to all users, visitors, leads, and clients who interact with our websites, services, forms, funnels, advertisements, and communication systems (“Services”).

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Full name

Email address

Phone number

Business name

Any information voluntarily submitted through forms, applications, surveys, or communications

b. Communication & Usage Data

SMS, MMS, email, and call interaction data

Message delivery, open, click, and response data

IP address, device type, browser type, and page interaction data

2. How We Use Your Information

We use collected information to:

Deliver marketing, informational, and transactional communications

Provide customer support and respond to inquiries

Operate, maintain, and improve our Services

Automate workflows and communication sequences

Maintain compliance with TCPA, CAN-SPAM, A2P 10DLC, and carrier regulations

Enforce our Terms of Service

3. SMS & Communication Consent (TCPA / A2P Compliance)

By submitting your contact information through any form, landing page, advertisement, or communication channel operated by NuvaLuxe Collective LLC, you expressly consent to receive communications from us, including:

SMS or MMS text messages

Automated or system-generated messages

Marketing, informational, and transactional communications

Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP – to unsubscribe

HELP – for assistance

Opt-out requests are honored immediately or within the timeframe required by applicable laws and carrier guidelines.

5. No Sale of Personal Data

We do not sell, rent, trade, or share personal information, phone numbers, or messaging consent with third parties for their own marketing purposes.

This includes SMS consent — mobile opt-in data is never shared or sold.

(This clause is mandatory for GoHighLevel compliance.)

6. Limited Information Sharing

We may share personal information only:

With service providers that assist in delivering communications, hosting data, or supporting operational infrastructure

When required to comply with legal obligations, court orders, or regulatory requests

To protect the rights, safety, or property of the Company or others

All service providers are contractually obligated to maintain confidentiality and data security.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

Despite these measures, no electronic transmission or storage method can be guaranteed to be 100% secure.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect or store personal information from minors.

10. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Message delivery is subject to carrier networks, availability, and filtering policies.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our Services constitutes acceptance of the revised Policy.

12. Cookies & Tracking Technologies

EL Valle Investments, LLC uses cookies and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us understand user behavior and improve website functionality.

Types of Cookies We Use:

Essential Cookies – Necessary for website functionality.

Analytics Cookies – Help us understand how visitors interact with our website (e.g., Google Analytics).

Marketing/Advertising Cookies – Used to deliver relevant advertising and measure campaign performance.

CRM & Form Tracking – Used to manage inquiries and communication requests submitted through our website.

How We Use Tracking Technologies

We may use:

Google Analytics

Meta Pixel (Facebook Pixel)

CRM tracking tools (e.g., GoHighLevel)

Call tracking services

These tools help us measure performance and improve our services.

Managing Cookies

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

By continuing to use our website, you consent to our use of cookies and tracking technologies as described in this policy.

13. Contact Information

For questions regarding this Privacy Policy or our data practices, contact:

NuvaLuxe Collective LLC
📧 [email protected]